CORPORATE POLICY:

Quality assurance, minimum turn-around time, client service, and minimizing our own environmental impact are cornerstones of our company policy. It is our goal to be responsive to the needs of our clients, so if your project requires special arrangements or method development our staff will be happy to assist you.

CONFIDENTIALITY:

ANALYTICAL LABORATORY GROUP, INC. (ALG) is a private commercial laboratory and it is our policy that reports or information are not released except in accordance with the instructions of our clients. All documents are for the exclusive use of the client to whom they are addressed. A report copy to be provided to another party or agency should be arranged at the time samples are submitted to the laboratory. The client may request in writing changes or additions to such arrangements. Copies of past reports should also be requested in writing. Reports are kept for a period of five years.

LIMITS OF LIABILITY:

All analytical and other services by Analytical Laboratory Group, Inc. are made on a best effort basis. Established methods of analysis will be followed whenever possible, however every sample has unique properties that may require deviation or adaptation of established methodologies. The total liability of Analytical Laboratory Group, Inc. will be limited to the invoice amount for services provided. Use of Analytical Laboratory Group, Inc. constitutes acceptance of these limits.